Call It — Privacy Policy

Effective date: 2026-10-16 · Last updated: 2026-10-24 (Android version on Google Play added)

This policy explains what information is processed when you play Call It (the "Game"; store name "Ball Drop: Call It" on the App Store and on Google Play), a physics prediction puzzle for iOS and Android published by 9506-6320 QUÉBEC INC., operating the "WhiskerWorks" games ("we", "us"), Québec, Canada. Contact: bonjour@tazgo.ca. WhiskerWorks publishes other games; each game has its own privacy policy. The games do not share game data with each other; the only thing they can share is the optional WhiskerWorks account described in section 3b.

1. Short version

• No chat, and an account is optional. We do not ask for your name, phone number or location. If you choose to sign in with Apple or Google (Settings > Account & cloud save), your progress is also saved in the cloud so you can get it back on another device.
• Your progress is saved on your device; it is sent to our cloud database only if you sign in.
• One WhiskerWorks account: the same sign-in works in the WhiskerWorks games that offer an account (today Call It, Honey Bar, Honey Pour, Swarm Sort, Jar Packer, Nutty Drop, Honey Trails, Pollen Path and Combino). Each game keeps its own separate cloud save. Deleting your account in Call It deletes the account and the cloud saves of all these games.
• Optional Game Center leaderboards: if you are signed in to Apple's Game Center, your total stars, your best Infinite streak and your Daily Challenge score can be posted to public leaderboards run by Apple, under your Game Center nickname. The "top X %" is calculated on your device from Apple's leaderboard data. The Game works fully without Game Center.
• The Game is free and shows ads, provided by Unity LevelPlay (Unity Ads and ironSource Ads). These partners receive device and ad-interaction data to show, measure and protect ads.
• The advertising identifier (IDFA) is used only if you allow tracking in Apple's App Tracking Transparency prompt. The Game asks only after your first completed challenge, never at first launch.
• Purchases are processed by Apple. We never see your card or payment details.
• We use Google Analytics for Firebase to understand how the Game is played (game events) and Firebase Remote Config to adjust ad frequency and a few settings without an update (section 7).
• Sharing is your choice: "Challenge a friend" creates an image on your device and opens the iOS share sheet; it goes only to the app or person you pick.
• On Android (Google Play): sign-in is with Google only; there is no Game Center (no leaderboards, no "top X %"); the ad partners can use the Android advertising ID, which you can delete or reset in Android settings (section 4.4); at first launch you choose whether ads may be personalised; purchases are processed by Google Play (section 5); notifications are requested only after you have played a few challenges (Android 13 and later, section 8). The Android share button uses the Android share sheet.

2. Information stored on your device

The Game stores locally on your device: your progress (stars per challenge, worlds played, world badges, Infinite progress and best streak, Daily Challenge results, scores and streak, the daily second prediction, hints, daily gift, tutorial steps, features unlocked such as "Sure? ×2", purchases owned), your settings (sound, music, vibration, language, night mode, left- or right-handed layout), your privacy choices and a random installation identifier (the "Player ID" shown at the bottom of Settings). If you are not signed in, we do not receive this data. It is deleted when you delete the Game (or with Settings > Reset progress). Depending on your iOS settings it may be included in your own iCloud/device backup, which is governed by Apple.

3. Information we process

We do not operate our own game server. We receive personal data in three cases: (a) when you email support (your email address, your message and anything you choose to include, such as your Player ID or a screenshot), used only to answer you and kept no longer than 24 months; (b) when you sign in (section 3b); (c) analytics events (section 7).

3b. Optional WhiskerWorks account and cloud save (Firebase Authentication + Cloud Firestore, provided by Google)

• What: if you choose Sign in with Apple or Sign in with Google, Firebase Authentication creates an account identifier (Firebase user ID) linked to your Apple or Google sign-in, and may receive the email address that Apple/Google shares (with Apple you can hide it with "Hide My Email") and your sign-in provider. Your Call It save (stars per challenge, badges, Infinite progress and streaks, Daily Challenge points and streak, hints, purchases owned, settings — not the challenge in progress) is stored in Cloud Firestore in a document that only your account can read or write, with the date of the last update, the app version and a summary (total stars, best Infinite streak, number of challenges played).
• On Android: only Sign in with Google is offered. Android's Credential Manager shows the Google accounts on your device; the Google sign-in token of the account you pick is passed to Firebase Authentication, which receives the email address of that account and may also store its name and profile picture (the Game does not use or display them). Delete account works the same way on Android (you confirm by signing in with Google once more); signing out also clears the Google sign-in state in the Game.
• Shared WhiskerWorks account: the account belongs to the WhiskerWorks Firebase project, which is shared by the WhiskerWorks games that offer an account (today Call It, Honey Bar, Honey Pour, Swarm Sort, Jar Packer, Nutty Drop, Honey Trails, Pollen Path and Combino). If you sign in with the same Apple or Google account in several of these games, they use the same account identifier; each game stores its save in its own separate place and Call It never reads another game's save.
• If two saves exist (for example this iPhone and the cloud), the Game asks which progress to keep; the other one is replaced.
• Why: to back up your progress and restore it on another device (performance of a contract). Not used for advertising, not shared with ad partners, not used to track you.
• Where / who: Google LLC / Google Ireland (Firebase), cloud save stored in Google Cloud's United States multi-region; https://firebase.google.com/support/privacy.
• How long: until you delete your account. Settings > Account & cloud save > Delete account (you will be asked to sign in once more to confirm) deletes, immediately, your Call It cloud save, the cloud saves of the other WhiskerWorks games listed above if there are any, and your WhiskerWorks account; Apple sign-in tokens are also revoked. Your progress stays on your device. Signing out stops the sync without deleting anything. You can also ask us to delete your account and cloud saves at bonjour@tazgo.ca. Backups held by Google are purged on Google's schedule.

4. Advertising (Unity LevelPlay)

4.1 What is collected and by whom

When an ad is requested or shown, the Unity LevelPlay SDK and the ad networks it mediates collect, directly from your device:

• Device identifiers: the IDFA only if you allowed tracking; the identifier for vendors (IDFV), SDK-generated identifiers and the Game's random Player ID (used as the ad user identifier, for example to deliver rewards).
• On Android: the Android advertising ID (provided by Google Play services; the Game declares Android's advertising-ID permission for this), unless you have deleted it, plus SDK-generated identifiers and the Player ID. There is no App Tracking Transparency prompt on Android: your answer on the consent sheet shown at first launch decides whether ads may be personalised.
• Device and connection data: device model, OS version, language, screen size, connection type, IP address (used to infer country / coarse location).
• Ad data: which ads were requested, shown, clicked or rewarded; ad and SDK performance data; impression-level data (ad network, format, placement, country, estimated revenue). The Game may read impression data on your device to manage how often ads appear.
• If you report an ad to a network, the content of your report.

No account information (Firebase user ID, email) and no Game Center information (nickname, player identifiers, scores, rank) is passed to the ad partners. Unity's published disclosures: https://docs.unity.com/en-us/grow/levelplay/platform/legal-resources/apple-privacy-questionnaire and https://docs.unity.com/en-us/ads-ios/4.20.0/privacy/developer-consent/disclosures/apple-privacy-survey

4.2 Why

To display ads (including optional rewarded ads that you choose to watch, for example to get a hint, a second prediction in the Daily Challenge or a doubled daily gift), to cap how often ads appear (interstitial ads are shown only after a challenge, never during a fall, never before your 8th challenge and never in the Daily Challenge or the tutorial), to measure ad delivery and earnings, to prevent fraud and — only with your consent where the law requires it — to personalise ads.

4.3 Who receives it

• Unity Technologies (Unity Ads, ironSource Ads, LevelPlay mediation): https://unity.com/legal/game-player-and-app-user-privacy-policy — privacy contact DPO@unity3d.com.
• Other ad networks enabled in mediation: none at launch. This list will be updated if networks are added.

These partners act under their own privacy policies and may be located outside your country (e.g. in the United States), relying on safeguards such as the EU Standard Contractual Clauses as described in their policies.

4.4 Your choices

• Tracking (iOS): if you choose "Ask App Not to Track", the IDFA is not shared. You can change this at any time in iOS Settings > Privacy & Security > Tracking. Refusing never blocks any part of the Game.
• Advertising ID (Android): you can delete it (Android 12 and later: Settings > Privacy > Ads > Delete advertising ID; the menu may be under Settings > Google > Ads or Settings > Security & privacy > More privacy settings > Ads depending on the device), or reset it to get a new one. Once it is deleted, apps receive a string of zeros instead of an identifier. On older Android versions, turn on Opt out of Ads Personalization in the same menu. Refusing personalised ads on the consent sheet (or later in Settings > Privacy choices) never blocks any part of the Game.
• EEA / UK / Switzerland: we ask for your consent before personalised ads. Without consent you still see ads, but they are not personalised.
• US state privacy laws (e.g. California): you can opt out of the "sale" or "sharing" of personal information for targeted advertising.
• You can change these choices at any time in Settings > Privacy choices in the Game (withdrawing consent is as easy as giving it). You can also tap the privacy/info icon shown in many ads.
• Report an ad: use Settings > Report an ad or email bonjour@tazgo.ca with a description or screenshot of the ad.
• Remove Ads: the "Remove Ads" purchase (also included in Premium) removes interstitial and banner ads; rewarded ads you choose to watch remain available.

5. In-app purchases

Purchases are made through Apple's App Store; Apple processes the payment under its own privacy policy (https://www.apple.com/legal/privacy/). We never receive your name, Apple Account or payment card. The Game receives a transaction record (product, transaction identifier, receipt) on your device to deliver and restore what you bought; purchase events (product, price, currency) are also counted in Google Analytics for Firebase (section 7). The purchase plugin (Unity IAP) may process technical data such as an installation identifier, session identifier, device information and country to operate purchases — see https://docs.unity.com/en-us/iap/privacy-and-consent/overview. Refunds are handled by Apple: https://reportaproblem.apple.com.

On Android, purchases are made through Google Play (Google Play Billing); Google processes the payment under its own privacy policy (https://policies.google.com/privacy). We never receive your card, your payment details or your Google account password. The Game receives a purchase record on your device (product, order number, purchase token) to deliver what you bought; the three purchases are one-time purchases that Google Play gives back automatically when you install the Game with the same Google account. Purchase events are counted in Google Analytics for Firebase as on iOS. Refunds are handled by Google Play: https://support.google.com/googleplay/answer/2479637.

6. Game Center leaderboards and "top X %" (optional, provided by Apple)

• Android: Game Center does not exist on Android. The Android version has no leaderboards, posts no score anywhere and never shows a "top X %"; this section applies to iOS only.
• What it is: Game Center is Apple's gaming service. If you are signed in to Game Center on your device, the Game can post your total stars, your best Infinite streak and your Daily Challenge score (this leaderboard restarts every day at 00:00 UTC) to three leaderboards, and show you these leaderboards (Settings > Leaderboards). If you are not signed in, the Game works exactly the same; only the leaderboards and the "top X %" are unavailable.
• "Top X %": when it shows your "top X %" (for example after the Daily Challenge), the Game asks Game Center for your rank and the total number of ranked players and calculates the percentage on your device. The percentage, your rank and the number of ranked players are then included in a game event sent to Google Analytics for Firebase (section 7) — without your nickname or any Game Center identifier. Without Game Center data, no percentage is shown (we never display an invented figure).
• What Apple shares with us: according to Apple, developers of the games you play can request your Game Center nickname, avatar and Game Center identifiers (game-scoped / team-scoped player IDs), and, only if you allow it, the list of your friends who also play. See Apple's notice: https://www.apple.com/legal/privacy/data/en/game-center/
• What the Game does with it: it uses this information only on your device, to show the leaderboards, your rank and your own nickname. The Game does not send your nickname, player identifiers or friends list to us or to our advertising partners, and never displays your player ID. We never try to link Game Center information to your account or to any other data.
• What is public: Apple states that for global leaderboards your Game Center nickname, avatar and scores are visible to all Game Center users. You can change your nickname, profile and sharing options in iOS Settings > Game Center, or sign out of Game Center.
• Who is responsible: leaderboard data is stored and processed by Apple under Apple's privacy policy (https://www.apple.com/legal/privacy/).
• To stop posting scores: sign out of Game Center in iOS Settings > Game Center (there is no separate switch in the Game).

7. Analytics, attribution and remote settings

• Google Analytics for Firebase (Google): the Game sends game events (for example challenge started, finished or abandoned with world, challenge number, gap in millimetres, stars, "Sure? ×2", thinking time and hints used; retries, slow-motion replays and the button chosen after a result; world completed and badges; Daily Challenge courses, score, "top X %" with rank and number of players, streak and second prediction; "Challenge a friend" tapped; tutorial steps; sign-in and cloud-save events; Game Center events (without your nickname or player identifiers); ad and purchase events; privacy, tracking and notification answers; settings such as night mode or left-handed layout), device and app information (model, OS, language, country derived from IP, app version) and the Firebase app-instance ID. It does not receive your name, your email, your Player ID or the IDFA through the Game. Purpose: understand and improve the Game, for example how hard each challenge is (legitimate interest / consent where required). Your ads choice is passed to Firebase consent mode (ad storage / ad user data / ad personalisation denied if you declined personalised ads). Event data is kept for up to 14 months (Google Analytics data-retention setting). https://firebase.google.com/support/privacy
• On Android, the same game events are sent (without Game Center events), with Android device information; Google Analytics for Firebase may also collect the Android advertising ID unless you have deleted it in Android settings, and its ad signals follow your ads choice through consent mode as described above.
• Firebase Remote Config (Google): at launch the Game downloads ad-frequency and a few game settings (for example when the tracking prompt may appear, leaderboard settings, and which variant of a settings test applies to your installation); this uses the Firebase installation ID and basic device data. No game data is sent. Courses and the physics are never changed remotely.
• No crash-reporting or attribution (MMP) service is enabled in the current version. Apple's privacy-preserving SKAdNetwork may tell an advertiser that an install came from an ad, without identifying you.

Analytics and Remote Config requests go to Google's Firebase servers; Google keeps its server logs according to its own retention rules (https://firebase.google.com/support/privacy and https://policies.google.com/privacy).

8. Notifications

If you allow notifications (the Game asks only after you have completed a few challenges, never at first launch), it schedules local notifications on your device (for example "Today's 5 courses are ready!"). They are created on the device; no notification token is sent to us. You can turn them off in iOS Settings at any time. On Android 13 and later, the Game asks for Android's notification permission at that same moment (never at first launch); on earlier versions notifications are allowed by default. On Android, turn them off in Settings > Apps > Call It > Notifications.

9. Sharing an image ("Challenge a friend")

The share image (course, challenge number, your gap and stars — never the landing point) is created on your device. It is sent only if you pick a destination in the iOS share sheet, and then under the rules of the app or service you choose. We do not receive it.

10. Children

The Game is a puzzle for teens and adults. It is not directed to children under 13 and is not in the App Store Kids category or in Google Play's Families program (its Google Play target audience is 13 and over). We do not knowingly collect personal information from children under 13 (or under the age of digital consent in your country — 14 in Québec for consent to the processing of personal information, 15 in France, 13–16 elsewhere in the EU). Because the Game may also appeal to younger players:

• we never ask for names, contact details, photos or location to play, the account is optional, and there is no chat or user-generated content;
• Game Center features follow the restrictions that parents set with Apple's Screen Time;
• ads are requested with content restrictions intended to keep them suitable for the Game's age rating, and you can report any unsuitable ad;
• if you are a parent and believe your child's personal data has been processed, contact bonjour@tazgo.ca and we will help have it deleted.

11. Legal bases (EEA/UK)

• Performance of a contract: running the Game, delivering and restoring purchases, the optional account and cloud save, the optional leaderboards you choose to use.
• Consent: personalised ads, tracking (ATT), access to device information for advertising where required, notifications.
• Legitimate interests: non-personalised ads to fund a free game, ad frequency control, game analytics and remote settings (Firebase), fraud prevention and security, answering support requests.

12. Your rights

Depending on where you live — for example the Act respecting the protection of personal information in the private sector as amended by Law 25 in Québec, PIPEDA in the rest of Canada, the GDPR in the EEA/UK, the CCPA/CPRA in California — you may have the right to be informed, to access, correct, delete or port your personal data, to object to or restrict processing, to withdraw consent at any time, to opt out of sale/sharing, and not to be discriminated against for using these rights. Game data on your device is deleted with the Game (or with Settings > Reset progress). Your account and cloud saves are deleted in the Game (Settings > Account & cloud save > Delete account) or on request to bonjour@tazgo.ca. Game Center data is held by Apple: manage it in iOS Settings > Game Center or at https://privacy.apple.com. For data held by ad partners, use the in-game privacy choices, the ad's privacy icon, or the partners' policies above; we will also help if you write to bonjour@tazgo.ca. We answer within 30 days. You may complain to your data-protection authority (in Québec: Commission d'accès à l'information, https://www.cai.gouv.qc.ca; in Canada: Office of the Privacy Commissioner, https://www.priv.gc.ca; in France: CNIL, https://www.cnil.fr). Requests are handled by our person in charge of the protection of personal information (section 15).

13. Security, retention and transfers

Data stored by the Game stays on your device, except the cloud save of signed-in players (kept until account deletion, access restricted to the account owner by database security rules, encrypted in transit and at rest by Google). Analytics data is kept as stated in section 7. Support emails are kept as stated in section 3. Data held by ad partners and by Apple (Game Center) is retained according to their policies. Google and our other partners may process data outside Québec and Canada (mainly in the United States); before such transfers we assess that the information receives adequate protection, as Law 25 requires.

14. Changes

We will update this page when the Game's data practices change and change the effective date above. Significant changes will also be announced in the Game.

15. Contact and person in charge

9506-6320 QUÉBEC INC. (WhiskerWorks) — Québec, Canada — bonjour@tazgo.ca

Person in charge of the protection of personal information (Québec, Law 25): Mohamed Touihri, bonjour@tazgo.ca.

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